App Support

Support for Hanzi Flash

Frequently Asked Questions

Q: Does the app require an internet connection?

No. This app is designed to work 100% offline. You can use it anywhere without Wi-Fi or cellular data.

Q: How does the spaced repetition system work?

Characters progress through 7 levels (L1-L7). Each level has different review intervals based on the Ebbinghaus forgetting curve. Once a character reaches L7, it's considered mastered.

Q: The app has no sound?

Please check your device's "Silent Mode" switch or the volume settings. Since this is an educational tool, ensure your media volume is turned up.

Q: How do I add more characters to learn?

Go to the "Card Pack" tab and tap "Card Pack Center" to browse and add character sets aligned with different grade levels.

Contact Us

If you encounter any bugs, have feature suggestions, or need assistance, please email us directly. We aim to respond within 48 hours.

Email Support
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技术支持

汉字闪卡 - 帮助中心

常见问题 (FAQ)

问:使用该应用需要联网吗?

不需要。本应用为纯本地离线应用,无需 Wi-Fi 或移动网络即可完整使用所有功能。

问:间隔复习系统是如何工作的?

汉字会经历 7 个等级 (L1-L7) 的学习阶段。每个等级都有基于艾宾浩斯遗忘曲线的不同复习间隔。当汉字达到 L7 等级,即认为已经掌握。

问:应用没有声音怎么办?

请检查您的设备是否开启了静音模式(侧边开关或控制中心),并确保媒体音量已调高。

问:如何添加更多汉字学习?

进入「卡包」标签页,点击「卡包中心」即可浏览和添加对应年级的生字表。

联系我们

如果您在使用过程中遇到任何 Bug、有功能建议,或需要其他帮助,请直接发送邮件联系我们。我们会尽快回复。

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